Here is a collection of frequently asked questions from the public.
Pledge Campaign

I am not a student from either of the universities stated. Can I still submit a pledge?

No, the environmental and social pledges are open only to students offor USIM and IIUM.

My team exceeded 4 people, can all of us join as a group?

The number of participants in one group is within 2 to 4 people. If your group participants exceeded the numbers, you may form a new group and propose a different pledge.

Can I share my pledge to any social media like Facebook or Instagram?

Yes, you are encouraged to share on social media and tag UCEC Facebook and Instagram with the program hashtags.

Can people who are not from either of the universities USIM or IIUM stated to vote for my pledge?

At the moment, the voting system is only open to the campus communities who are currently in USIM and IIUM.

Can I be the committee member for two environmental pledge groups but I am not the representative to submit the pledge?

No, you are only allowed to participate in one environmental pledge.

My account

How do I reactivate my account?

If you’ve deactivated your account and would like to reopen it, simply access the website and sign another petition using the email address associated with your account.

If you’ve received a message that you need to contact us when attempting to log in or you’re having any other problems with reopening your account, please click on the “Contact Support” option at the top of this page and send a request for further assistance.

How to edit your petition

In this article, we’ll discuss how to locate and make edits to your petition.

To locate any petitions you created, follow the guide below:

  1. Login to your account
  2. Click on your name or display picture, located at the top-right side of the page
  3. Select “My Petition” from the drop-down menu
  4. If you created the petition under a personal profile, click on “Started” at the left side of the screen to locate your petition
  5. If you created your petition under an organization profile, click on the appropriate icon under “Organizations” to locate your petition

How to edit account and profile information

To access these options, please follow the steps below:

  1. Log into your account
  2. Click on your profile image, located at the upper- right side corner of the page
  3. There you will see the “Edit profile” where you will be able to edit your information

I forgot my password. What do I do?

Forgot your password? No worries! It happens to the best of us. Simply follow the instructions below and we’ll have you logged back in promptly.

1. Click Login from the top right corner.

2. Click on “Forgot your password?”

3. Type in your email address, click the ‘Reset Password’ button and you should receive further instructions via email shortly. Check your spam folder if you don’t see it in your inbox.

Please note: If you experience difficulties following this process, please contact us using the “Contact Support” link, at the top of this page.

How do I close my account?

While we will miss your presence, we make closing your account easy.

Here are the steps to follow:

  1. Log in to your account
  2. Click on your name or profile picture at the top-right corner of the screen
  3. Select the “Edit Profile” option from the drop-down menu
  4. Click on “Delete Account”
  5. Confirm that you would like to close your account.